One weird trick for teaching users your software

Ben talks with James Evans, cofounder and CEO of CommandBar, an AI-powered user assistance platform, about the software usability challenges CommandBar wants to address, the evolution of the company’s natural language search bar, and the future of dynamic interfaces and universal agents.

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Credit: Alexandra Francis

CommandBar is a user assistance platform (UAP). Their flagship product, Copilot, is an embedded user assistant agent that companies can configure to help their users with on-demand help, including interactive walkthroughs and personalized responses.

Read James’s article about why CommandBar built Copilot, then get started with their docs.

Follow James on LinkedIn and Twitter.

Follow CommandBar on LinkedIn and Twitter.

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