Ben and Ryan talk with Geoffrey (Jef) Huck, a software developer turned public speaking coach, about the importance of soft skills in the tech industry—in particular, speaking and communication skills. Their conversation touches on how Huck’s experiences with anxiety shaped his efforts to become a better communicator, practical techniques for dispelling anxiety and connecting with the audience, and the MVP approach to public speaking.
Ryan talks with Sterling Chin, a senior developer advocate at Postman, about the intersection of APIs and AI. They cover the emergence of AI APIs, the importance of quality APIs for AI integrations, and the evolving role of GraphQL in this new landscape. Sterling explains how some organizations are shifting toward an API-first development approach and talks about the future of data access in the agentic era, where APIs will play a crucial role in AI interactions.
In this episode, Ben and Ryan sit down with Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They talk about how Twilio is incorporating AI into its offerings, the enormous importance of data quality in achieving high-quality responses from AI, the challenges of integrating cutting-edge AI technology into legacy systems, and how companies are turning to AI to improve developer productivity and customer engagement.
What happens if you build it and no one comes?
More than 10 million developers use Twilio’s platform to add customer engagement solutions to their products and services. Now there’s an easy way to find helpful content and connect with experts from Twilio and the Stack Overflow community when you have questions.
