the-loop November 19, 2020

The Loop: Adding review guidance to the help center

While working on the review queues project, the Public Platform team saw an opportunity to improve the help center and create a space for more canonical articles about reviewing. By adding new, specific review queue help pages, the help center could become a more accessible and useful resource to all of our users.
Avatar for Lisa Park
Product Designer
community September 30, 2020

The Loop-September 2020: Summer Bridge to tech for kids

In response to COVID-19 and its impact on SYEP, over 50 nonprofits and technology companies came together to design the Summer Bridge 2020 plan to continue the program. As one of Summer Bridge’s partners, Stack Overflow designed a workplace challenge to give students a taste of what it’s like to work in the tech industry and to give us a chance to learn more about how students engaged with our developer community.
Avatar for Jon Chan
Engineering Manager, Public Platform
Several cupped hands holding sprouts in dirt
community June 17, 2020

The Loop, June 2020: Defining the Stack Community

If you have been active on the Stack Exchange network (especially the Meta sites) or have been a reader of this blog for any significant amount of time, you will see the term Community used quite often. But who is a member of the Community? Why is the Community important? The answer to this will probably depend on who you ask.
Avatar for Yaakov Ellis
Principal Web Developer & Community Advocate
the-loop May 26, 2020

The Loop, May 2020: Dark Mode

We received a bunch of requests to share how we use our feedback framework on specific features. We got excited about this, and given that we just released Dark Mode (and “Ultra Dark Mode”), we thought this was a great opportunity to show how we arrived at our solution.
Avatar for Sara Chipps
Director of Product, Community
the-loop April 16, 2020

The Loop: Feedback Frameworks

After speaking with subject matter experts, we decided to take a step back. In this post, we list and organize our methods of feedback into a matrix. The goal is to offer a clear framework to follow and to identify areas that could use bolstering with alternative methods.
Avatar for Sara Chipps
Director of Product, Community
the-loop March 30, 2020

The Loop : March 2020

It’s easy to wonder how leaders, even the good ones, sleep at night. The decisions that come across their desks affect so many lives, jobs, healthcare, human rights. All of these decisions impact large sums of people and their ability to sustain their personal Maslow’s hierarchy of needs. It’s hard to imagine how they can…
Avatar for Sara Chipps
Director of Product, Community
the-loop January 22, 2020

The Loop #2: Understanding Site Satisfaction, Summer 2019

We’re excited to share research highlights about the work we’ve been doing to understand how satisfied people are with Stack Overflow. We’ve been working hard to explore what users like best about Stack Overflow and what their top pain points are, with the goal of improving the overall experience of using the site. To this end, we’ve launched a site satisfaction survey, in which we continually survey users about their experiences using Stack Overflow.