After speaking with subject matter experts, we decided to take a step back. In this post, we list and organize our methods of feedback into a matrix. The goal is to offer a clear framework to follow and to identify areas that could use bolstering with alternative methods.
We’re excited to share research highlights about the work we’ve been doing to understand how satisfied people are with Stack Overflow. We’ve been working hard to explore what users like best about Stack Overflow and what their top pain points are, with the goal of improving the overall experience of using the site. To this end, we’ve launched a site satisfaction survey, in which we continually survey users about their experiences using Stack Overflow.
Knowing our value and quantifying our value are two different things. Which is why we commissioned Forrester to conduct a T.E.I. (total economic impact) study. They sat down with four of our enterprise-sized customers and dug deep.
Last week, we told you about research that found a number of security vulnerabilities in code snippets in Stack Overflow answers, and how some of those flaws had migrated into actual, real-live Github projects. Today, we’re following up on the top eight error types that research highlighted and suggesting ways to avoid making the same mistakes.
Copying code itself isn’t always a bad thing. Code reuse can promote efficiency in software development; why solve a problem that has already been solved well? But when the developers use example code without trying to understand the implications of it, that’s when problems can arise.
But if you could collect and analyze the opinions posted within the comments and questions, you could start to get a bead on the aggregate sentiment, sort of a Yelp for technology. That’s just what Gias Uddin, now a Senior Data Scientist at the Bank of Canada, looked at for his PhD thesis at McGill University. Along with his PhD supervisor, Foutse Khomh, Associate Professor at Polytechnique Montréal, determined a method to mine opinions on APIs and libraries from questions and comments posted on Stack Overflow.