As the number of users grows and we improve our site engine, the social aspect of the network becomes more complicated. With all this social complexity, the CM team must daily answer one simple question: Is the community healthy?
While working on the review queues project, the Public Platform team saw an opportunity to improve the help center and create a space for more canonical articles about reviewing. By adding new, specific review queue help pages, the help center could become a more accessible and useful resource to all of our users.
We review our ticket smash event, lay out our roadmap for Q4, and talk about what we've been learning from our moderators.
In response to COVID-19 and its impact on SYEP, over 50 nonprofits and technology companies came together to design the Summer Bridge 2020 plan to continue the program. As one of Summer Bridge’s partners, Stack Overflow designed a workplace challenge to give students a taste of what it’s like to work in the tech industry and to give us a chance to learn more about how students engaged with our developer community.
Here at Stack Overflow, we recently held our first Community-a-thon event. We wanted our employees to learn more about the SE network and how it feels to use it so they can get a better sense of what it's like to be a user here.
This quarter, we tried something new for the Community Team roadmap and worked through every idea the community team had in an initial planning session. Here's what made the cut for Q3.
We received a bunch of requests to share how we use our feedback framework on specific features. We got excited about this, and given that we just released Dark Mode (and “Ultra Dark Mode”), we thought this was a great opportunity to show how we arrived at our solution.
After speaking with subject matter experts, we decided to take a step back. In this post, we list and organize our methods of feedback into a matrix. The goal is to offer a clear framework to follow and to identify areas that could use bolstering with alternative methods.
It’s easy to wonder how leaders, even the good ones, sleep at night. The decisions that come across their desks affect so many lives, jobs, healthcare, human rights. All of these decisions impact large sums of people and their ability to sustain their personal Maslow’s hierarchy of needs. It’s hard to imagine how they can…
In this post, we'd like to talk about some of the initiatives that are happening internally at Stack Overflow aimed at addressing and repairing our relationship with our community.
We’re excited to share research highlights about the work we’ve been doing to understand how satisfied people are with Stack Overflow. We’ve been working hard to explore what users like best about Stack Overflow and what their top pain points are, with the goal of improving the overall experience of using the site. To this end, we’ve launched a site satisfaction survey, in which we continually survey users about their experiences using Stack Overflow.