The Loop

community September 19, 2021

The Loop: Our Community department roadmap for Q4 2021

It’s time once again for the ritual that I know we’ve all come to love: the quarterly update on Community team projects. This quarter’s projects are constrained by a lack of available technical/engineering resources on our Public Platform team, so you’ll see that we are focusing on projects that don’t require assistance from them.
Avatar for Philippe Beaudette
VP-Community
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the-loop November 19, 2020

The Loop: Adding review guidance to the help center

While working on the review queues project, the Public Platform team saw an opportunity to improve the help center and create a space for more canonical articles about reviewing. By adding new, specific review queue help pages, the help center could become a more accessible and useful resource to all of our users.
Avatar for Lisa Park
Product Designer
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community September 30, 2020

The Loop-September 2020: Summer Bridge to tech for kids

In response to COVID-19 and its impact on SYEP, over 50 nonprofits and technology companies came together to design the Summer Bridge 2020 plan to continue the program. As one of Summer Bridge’s partners, Stack Overflow designed a workplace challenge to give students a taste of what it’s like to work in the tech industry and to give us a chance to learn more about how students engaged with our developer community.
Avatar for Jon Chan
Engineering Manager, Public Platform
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the-loop May 26, 2020

The Loop, May 2020: Dark Mode

We received a bunch of requests to share how we use our feedback framework on specific features. We got excited about this, and given that we just released Dark Mode (and “Ultra Dark Mode”), we thought this was a great opportunity to show how we arrived at our solution.
Avatar for Sara Chipps
Director of Product, Community - Former
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the-loop April 16, 2020

The Loop: Feedback Frameworks

After speaking with subject matter experts, we decided to take a step back. In this post, we list and organize our methods of feedback into a matrix. The goal is to offer a clear framework to follow and to identify areas that could use bolstering with alternative methods.
Avatar for Sara Chipps
Director of Product, Community - Former