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Salesforce wants to do for agentic AI what they did for SaaS

Christophe Coenraets, SVP of Developer Relations at Salesforce, tells Eira and Ben about building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. Christophe explains how they solicited and incorporated feedback from the developer community in building the developer edition, what types of AI agents people are building, and the critical importance of guardrails and prompt engineering.

Einstein Analytics and Go

It’s rare that we get a chance to directly compare two technologies against each other for the same task. But sometimes the stars align, either because you start experiencing negative effects from your current stack, new technology appears that meets your exact needs, or the scale and feature set of your project outpaced the tech on hand.