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community December 11, 2019

The Loop #1: How we conduct research on the Community team

If you work on a product that’s ever benefited from research – whether that’s talking directly to users, analyzing experiment data, or any number of other research methods – you know how indispensable these inputs are for making the right decisions. But how do you decide which methods to use and when? How do you know if you’re spending the right amount of time on research? How do you know when it’s time to change your research methods?
Avatar for Donna Choi
Community Design Lead
community October 10, 2019

Iterating on Inclusion

What’s Next Our original text says: Be kind and friendly. Avoid sarcasm and be careful with jokes — tone is hard to decipher online. If a situation makes it hard to be friendly, stop participating and move on. Our new tenet is: Be inclusive and respectful. Avoid sarcasm and be careful with jokes — tone…
Avatar for Sara Chipps
Director of Product, Community - Former
The Overflow Newsletter Banner
community October 3, 2019

The Overflow for October 4, 2019

You asked, we answered! Lots of folks asked for The Overflow newsletter to be part of an RSS feed, and here it is. We’ll be posting the full newsletter on the blog on the Friday after we send it out. Enjoy! Welcome to The Overflow, a newsletter from Stack Overflow that brings together great questions…
Avatar for Cassidy Williams
Principal Developer Experience Engineer at Netlify, Co-curator of The Overflow
community September 26, 2019

Research update: Improving the question-asking experience

Hi, my name is Lisa. 👋 I am a Product Designer on the Community Product team and I’m excited to provide this month’s UX research update! If you’ve asked a question recently, you may have noticed some changes to the question-asking form. This is the result of months of research reviewing the question-asking experience on…
Avatar for Lisa Park
Product Designer - Former