From the Network

Salesforce wants to do for agentic AI what they did for SaaS

Christophe Coenraets, SVP of Developer Relations at Salesforce, tells Eira and Ben about building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. Christophe explains how they solicited and incorporated feedback from the developer community in building the developer edition, what types of AI agents people are building, and the critical importance of guardrails and prompt engineering.

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